Privacy Policy for Apex Forge Auto
At Apex Forge Auto, located at 41 Webb Road, Port Melbourne, Victoria, 3207, Australia, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our online platform to showcase our services, book appointments, and obtain contact information for automotive repair and restoration.
1. Information We Collect
We collect various types of information in connection with the services we provide, which can include:
- Personal Identification Information: This includes your name, email address, phone number, and vehicle details (make, model, year, VIN) when you book an appointment, inquire about our services, or contact us directly.
- Technical Data: Information about your device and how you interact with our site, such as your IP address, browser type, operating system, and browsing activity. This data helps us improve our online platform.
- Communication Data: Records of your communications with us, including emails and inquiries sent through our online forms.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide and manage our services, including precision engine tuning, custom fabrication, classic car restoration, general maintenance, and specialized diagnostics.
- To process appointment bookings and communicate with you regarding your service requests.
- To respond to your inquiries and provide customer support.
- To improve and optimize the functionality and user experience of our online platform.
- To comply with legal obligations and protect our legal rights.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may disclose your information in the following situations:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or servicing you, provided that these parties agree to keep this information confidential.
- Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include electronic and procedural safeguards.
5. Your Rights
Under applicable data protection laws, you have certain rights concerning your personal information. These may include the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate personal data.
- Request erasure of your personal data.
- Object to the processing of your personal data.
- Request portability of your personal data.
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Links
Our online platform may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
7. Changes to This Privacy Policy
Apex Forge Auto reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.
8. Contacting Us
If you have any questions regarding this Privacy Policy, you may contact us using the information below:
Apex Forge Auto
41 Webb Road
Port Melbourne, Victoria, 3207
Australia